Willow Point has been recognized for its improving service

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Willow Point Rehabilitation and Nursing Center has been recognized for its improving service.

The Centers for Medicare and Medicaid Services improved the star rating for Willow Point from a one-star to a three-star facility. The Centers for Medicare and Medicaid issues star ratings to every long-term care facility in the U.S that accepts Medicare and Medicaid. The rating is based on 3 components; health survey, staffing and quality measures. Nursing Home Administrator Ryan LeClair says the health survey is conducted annually by New York State and Willow Point’s most recent results were a big reason for the ratings bump.

“The community is starting to see a better reflection of the quality care we have here. It’s also a component when it comes to hospitals and they’re looking at referrals and who they’re going to recommend. They are more likely to partner up with a facility that has a higher rating because the idea is that it should be indicative of better outcomes.”

LaClair says Willow point has seen a variety of other big strides in multiple areas that also helped the ratings improvement including the new food options.

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