Prime Care comes to the Southern Tier


Prime Care has come to the Southern Tier to help those with intellectual and developmental disabilities.

As of July 1st New York State moved to conflict free care management by transitioning Medicaid Service Coordination to new entities called Care Coordination Organizations.

The change was made to ensure those in need receive more comprehensive care.

Prime Care is an official Health Home and Care Coordination Organization.

Their job is to support those with intellectual and developmental disabilities by coordinating all the services they need.

Regional Director Emily Neville says the change will allow them to provide better care.

“We’ll be able to really provide services as needed, we’ll have information in a timely fashion. We’ll also be able to access more services for individuals. And hopefully with this change we’ll be able to broaden our services that we provide and the supports that we have so the individuals can have a better quality of care,” Neville says.

Prime Care’s Southern Tier hub is located at the Southern Tier Independence Center on East Frederick Street.

They also have hubs in Central New York, the Finger Lakes, Mohawk Valley, and Western New York.

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