BINGHAMTON, NY – Assemblywoman Donna Lupardo helped secure additional funds for a information and referral helpline.
Locally, 2-1-1 Susquehanna River Region is a program of United Way of Broome County.
2-1-1 offers a free and confidential service that helps people find local resources.
It covers 5 counties, Broome, Chenango, Delaware, Otsego and Tioga.
Call specialists can provide mental health resources, mortgage and rental assistance, and many other things.
Candace Gregory, 2-1-1 Susquehanna River Region Director says this program holds a special place in her heart.
“Anyone can use this service, anyone. No matter what road you are on life, we all come into crisis at one point or another, we’re a safe place to call,” says Gregory.
Throughout the pandemic, Gregory says 2-1-1 took nearly 74 thousand calls, which is an increase of 46 percent in call volume.
She also notes that 2-1-1 is available 24 hours a day, 7 days a week, 365 days a year.
Anyone in need of assistance is encouraged to call 2-1-1 or visit help me 2-1-1 dot org.