Host/Hostess/Cashier- Buffet – Tioga Downs Casino
Responsible for providing Guests with a delightful dining experience from the initial reception until the final good-bye in accordance with the Company’s high standards of Guest Service. Provide excellent guest service to both internal and external guests. Actively supports the company culture of creating a fun and entertaining experience for internal and external guests. Responsible for receiving payment from food and beverage Guests in a prompt and courteous manner. Accurately input and account for all revenue associated with the service or sale of food and beverage product in the Micros computer register. Responsible for adhering to established cash control policies and procedures of the Company. Responsible for initial cordial reception to the Guests upon arrival and/or the prompt courteous escort to a dining table. Verifies reservations, if required, before seating Guests. May initially handle guest complaints and notify Supervisor to resolve them quickly and courteously. Assists in maintaining standards of health, safety, and sanitation. Participates as a team member with, Food Servers, Bus Persons, Cooks, Supervisors and any pertinent Company Associates in producing a smoothly and efficiently run operation that meets the highest standards of Guest Service. All other duties as assigned.
EDUCATION and/or EXPERIENCE:
High School Diploma or GED required. Previous cashier experience preferred. Ability to quickly and accurately input guest selections into the Micros computer.
Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money.
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Associate is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear. The Associate must frequently lift and/or move up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
2384 W. River Rd
Nichols, NY 13812