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NYSEG and RG&E Warn Public to Beware of 'Green Dot MoneyPak Card' Scam


NYSEG and RG&E, subsidiaries of Iberdrola USA, are warning customers about callers who say they represent NYSEG or RG&E and are calling about billing matters. Some customers have been contacted and warned that to avoid having their service shutoff they should purchase a “Green Dot MoneyPak Card” and contact the caller with the card information.

NYSEG and RG&E offer these tips to keep account information secure:
•NYSEG and RG&E will not call customers for payment if an account is in good standing.
•Customers who need to make an urgent payment should do so by calling NYSEG directly at 1.800.600.2275 to ensure that their account is properly credited. RG&E customers should call 1.800.743.2110.
•Customers who have any questions about a call they have received for an overdue payment are likewise urged to contact NYSEG at 1.800.572.1111; RG&E at 1.800.743.2110.
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