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Customer Service Representative

Time Warner Cable

Customer Service Rep

Time Warner Cable

Vestal, N.Y.

Time Warner Cable is NOW hiring Customer Service Representatives for our Customer Care call center in Vestal, NY. Candidates will enjoy working in our fast paced environment and be expected to:
• Provide outstanding customer service
• Answer phones and respond to customer requests related to billing, technical support, and general needs
• Educate and promote TWC products and services


Qualified applicants will demonstrate:
• Strong customer service skills
• Professional demeanor and communication skills
• Prior sales and upselling experience
• Highly skilled in computer usage and navigation
• Ability to work nights, weekends, and holidays


Interested applicants should apply at to requisition #157863BR for immediate consideration. Time Warner Cable is proud to be an Equal Opportunity Employer

Additional Information:
Time Warner Cable is proud to offer an outstanding benefits package that includes:
• Health and Wellness coverage including medical, dental, vision, and flexible spending accounts
• 401(k) and pension
• Paid time off including vacation, personal, and sick allotment
• Structured bonus program
• Career progression that includes opportunities for regular hourly wage increases that total over $2/hr. within the first 3 years of employment
• Deeply discounted services for employees that reside in a TWC service area
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